“Cynthia was terrific in helping us sell our condo so we could purchase our first house. In selling our condo she was very attentive to our needs and did a great job at negotiating the price we wanted. In the purchasing of our new house she kept us informed of new properties and was always available to answer our questions. I think we contacted her every 2-3 days to view houses and she never hesitated to get us the first available appointment. She also offered her insight on the condition of the houses, the neighborhoods, and the re-sale values. In the end, her knowledge and negotiation skills not only got our condo sold but also got us the house that we had been looking for, and for less than the asking price.”
Kevin F. & Stephanie K., Customer Business Manager and Human Resources Co-ordinator, November 2008
“We wanted to take a moment to thank you and your team for making our condo selling last month so quick and smooth. We thought it would be a stressful one due to our unique situation. However, it turned out amazingly painless. We were impressed by your promptness, friendliness, professionalism and negotiation skill. You receive our warmest recommendation.”
Angela D. and John S., Medical Secretary & Regional Sales Manager, October 2008
“Cynthia has assisted us with both the purchase and sale of our condo and her customer service, responsiveness and guidance throughout the whole purchase/sale process has been exceptional. Her professionalism, knowledge and commitment to helping us achieve our goals is outstanding and we would definitely reach out to Cynthia again to assist us in the future as well as recommend her to others without hesitation.”
Chris & Jen Emanoilidis, Services Sales Rep and Social Worker, July 2008
“If you are planning on buying or selling a property, I can truthfully say Cynthia Yan is the only one you should call.
I was nervous about putting my place up for sale but she took the time to do the research about the marketplace and the current selling prices. Here’s the best part, she let me make up my own mind; she gave me the time and space I needed to make the decision that best suited me without any pressure.
Once I decided to sell, she was there to make sure all my questions were answered; she is dedicated, professional and she is great at what she does.
Another important reason why I am so pleased with Cynthia: my condo was sold the same day it went on the market and Cynthia made sure I received the full asking price!
She will most definitely get my business when I am ready for my next real estate venture and I have already recommended her to friends and family because I am certain she will deliver the same level of integrity, service, and results as she did with me.”
Sandy Faddoul, A Very Satisfied Customer, July 2008
“We sold our condo and bought our house right when report cards were being written. It was a very busy time! So in keeping with that, we give Cynthia a report card of her own!
In selling our condo, Cynthia knew the recent market history of all the condos in our area and the recent trends among buyers. She made sure our listing was widely circulated and made a very attractive information sheet for all prospective buyers to receive.
Cynthia was always available to answer all of our questions. Phone calls and emails were answered promptly and feedback from potential buyers was consistently given. She also took the time to explain all of the intricacies of selling and buying so we would be enabled to make educated decisions.
Cynthia is a first-class strategist when it comes to closing a deal, whether as the selling agent or the buying agent. Her representation of us went beyond what we could have ever expected. Her experience and wisdom truly shone out in this area!
Personal Relations: A+
It was a sincere pleasure to have Cynthia as our agent. In the end, we both considered her a friend. Always considerate of our thoughts and feelings, she led us through a very stressful time with calmness and dignity. She is a true model of customer service and professionalism.
Overall Grade: A++
Cynthia Yan is at the top of the class.”
Vince and Heidi Giraldi, Teacher and Accountant, June 2008
“We would like to commend Cynthia on her work in selling our condo at 80 Harrison Garden Blvd. In the beginning it was difficult because of the lack of co-operation from our tenant. But Cynthia handled her calmly and helped us deal with her in a legal manner. We were pleased that she was only a phone call away and always available to assist us, and discuss the sale. After our frustration with our tenant we ended up in a multiple offer situation which Cynthia handled very professionally. And we happily sold our property over asking price. How’s that in a slow condo market! Being a realtor myself I consider myself rather picky when it comes to agents. Cynthia passed the test with flying colours and we would certainly enlist her services again should we need to sell another property. All the best Cynthia in your Real Estate Career.”
Susan Bishop and Chris Bishop, P.Eng. , June 2008
“I would like to recommend Cynthia Yan as your next real estate agent. She has displayed professional qualities from start to the end. Cynthia is very devoted to her work and knows the market very well. Her organization has led to multiple showing within the first 2 days and eventually sold our property in 4 days. More impressively is her negotiation skill. I must say she’s there for you, the client, only. I believe this is experience and the knowledge of the real estate market. With previous experience of other agents, you get the sense they’ll encourage you to bring down the price and meet the offer. Not Cynthia, she stands firm and guide us through and the end result was a SOLD at 100% of listing price. Cynthia has also assisted us with the purchase of new property. She showed us many properties in timely fashion and offers a good unbiased opinion. Not once did we feel rushed or pressured to purchase. When it comes to purchase offer, Cynthia again shined in her negotiating skill. Again, this is where I felt most agents we dealt with in the past will persuade you to offer more in order to close the deal. If you are looking for someone to represent you in the real estate market, you can’t go wrong with Cynthia. Whether you’re buying or selling, I would have her on your side!”
Jack C. and Lillian L. (Dentist), May 2008
“We chose Cynthia based on the recommendation of friends, who were referred to her themselves. We certainly were not disappointed. As first time buyers, we appreciated Cynthia’s patience and willingness to answer our many questions, and show us many properties. Throughout the process, her valuable advice kept us on focused and on-track. When a “nearly perfect” property became available, she encouraged us to see it and make an offer. She then negotiated a great deal and continued to guide us through the many steps to closing.We would definitely recommend Cynthia to anyone buying or selling property in Toronto, and she’ll be the first one we call if / when we decide to sell.”
JIM & GAYLE HEELS ( IT Recruiter / TTC Driver ), May 2008
“I am writing to give Cynthia Yan my highest recommendation. She possesses all the attributes necessary to be an excellent broker: she knows her market extremely well; she is diligent, responsive, and yet very patient with her clients. In my particular case as the first time seller of a home, my husband and I were expecting and preparing for all the difficulties and confusions, but with her knowledge and expertise , we actually sold our home within 2 days at a almost 100% of asking price. Also I want to say thank you very much for all her extra time for the recommendations on our new home. Cynthia, I would recommend you and your services to anyone that wanted to have a quality professional realtor experience.”
Jennifer Wang and Peng Wu, April 2008
“When I decided to sell my North York condo I e-mailed Cynthia Yan expecting a reply within a couple of days. I received a phone call from Cynthia the very same day. Immediately I was impressed with her professionalism and her work ethic. When I met in person with Cynthia she had a detailed marketing plan and was ready to answer all my questions as well as providing sound advice. My condo sold within three days and when it came down to negotiating the best price for her client, Cynthia did a fantastic job for me. I would highly recommend Cynthia to anyone looking to buy or sell a property. She always made me feel very comfortable in what can be a very stressful situation.”
Luis Carvalho; Court Officer, Toronto Police Service, April 2008
“Cynthia was highly recommended to me by a couple whose North York condo she sold in one day. My condo purchase was stressful and the more I dealt with Cynthia the more I appreciated her guidance, calm, and attention through the transaction. When it came time to sell my North York condo I felt confident appointing her as my agent as she was knowledgeable and presented a fine marketing plan. I received 2 offers on my condo the first day of showing and Cynthia negotiated a deal more than my asking price as well as a tricky closing date. All in all, a smooth transaction. Cynthia and her assistant Jocelyn were always responsive by phone and/or e-mail which really helped. Thank you! ”
Eva Scharf, Senior Business Analyst, March 2008
“It is really amazing that my condo in the North York area can be sold within 2 days for the full asking price. The credit all goes to Cynthia Yan. I must say that Cynthia is a truly outstanding realtor. She walked me through the selling process the day I met her and everything was set to go live the next day. She is very friendly, very honest, very professional and knowledgeable. Her negotiation skill is totally exceptional. That was really a stress-free sales experience. I would highly recommend Cynthia to anyone who is thinking of buying or selling any properties.”
Michael Chung, Computer Operations, March 2008
“Cynthia helped us with the sale of our condo townhome at Yonge & Finch December 2007. It was sold in 3 days with 100% of asking price. From the time of our first contact, she was approachable, very professional and knowledgeable. Her attention to detail gave us confidence that everything would work out fine. Her staff was very punctual with addressing our concerns. They made us feel that every question was important, no matter how small. I would definitely recommend Cynthia to all my friends and relatives. She was the best decision we’ve made for the sale of our home.
Thank you Cynthia and Staff. We appreciate all the hard work you put in to make this big transaction a seamless one!”
Antonette Fernando & Ryan Pulumbarit, March 2008
“I would recommend Cynthia to anyone who is selling/buying their house. She’s an expert and a professional. Not only does she do extensive research and negotiate extremely well, but she is also affable and kind. She answers all questions, even if asked twice, and always with a smile. Cynthia sold my place within a week, and she walked me through the process, making it pretty much a stress-free experience. Thanks so much, Cynthia. I wish I had another house for you to sell!”
Christine Birbalsingh, Closed Caption Editor, January 2008
“Since 1963 my Husband and I have been in several situations where renting, buying and selling residences have been involved.
In 2005 our Daughter and her Husband were fortunate to have the most capable, and they felt, extremely professional help of Cynthia Yan when selling their Condominium. Late this Fall on their strong recommendation we spoke to Cynthia regarding the sale of our own Condo.. She was so knowledgeable, patient, honest, friendly and quickly in tune with our goals there was not a second’s hesitation in asking her to be our agent.
We were delighted that within 24 hours she had successfully negotiated what we felt was a good and fair sale. Such skill and thoroughness is not generally universal in the industry and she is a rare find. Anyone who deals with her is assured 100% satisfaction. Thank you, thank you.”
Peter & Cathy Campbell, Retired, January 2008
“Cynthia is a consummate professional and skilled negotiator with a sound knowledge of the condominium market. She sold our condo in just four days and over asking price. Cynthia is efficient and detail-oriented, and she and her team ensured a smooth and stress-free transaction. We are extremely pleased with her high level of service and would not hesitate to recommend her to family and friends.”
Rosalind Guldner, Librarian, January 2008